The agreement between
you and us.
Last updated 28 April 2026
Draft — pending solicitor review. These terms have not yet been finalised; the published version may change before it takes effect.
These terms set out the agreement between you and Rough Ltd (‘Rough’, ‘we’, ‘us’, ‘our’) for your use of VADE (‘the service’). By creating an account or using the service you accept these terms in full. Please read them carefully and keep a copy for your records.
1. Agreement
This agreement is between you and Rough Ltd, a company registered in Scotland (Edinburgh) trading as VADE. It governs your access to and use of the VADE platform — including the web application, Chrome extension, iOS Shortcut and email-forward capture — and any related services we provide. Taking any step to register an account or otherwise using the service indicates your acceptance of these terms. If you do not agree, you must not use the service.
2. Eligibility and accounts
You must be at least 16 years old to use VADE. By creating an account you confirm you meet that age requirement. Each account is for a single human user; shared or generic logins are not permitted. You agree to provide accurate registration information and to keep it up to date. You are responsible for safeguarding your credentials and for all activity that occurs under your account. If you become aware of any unauthorised use you must notify us immediately at hello@vade.design.
3. The service
VADE is a multi-tenant bookmark manager built for interior designers. It lets you save URLs that point to vendor and product pages, automatically categorises them using AI, extracts colour palettes, and helps you compose shareable client moodboards. The service is delivered through a web app, a companion Chrome extension, an iOS Shortcut and an email-forward address for capturing links on the move. Features, capacity and the mix of free and paid tiers may evolve over time as we improve the product. We’ll communicate material functional changes that affect paying users with reasonable notice.
4. Acceptable use
You agree not to misuse the service. The following activities are prohibited:
- Storing or sharing content that is unlawful, harassing, defamatory, fraudulent or that promotes illegal activity.
- Uploading, saving or distributing content that infringes a third party’s intellectual property, privacy or other rights.
- Using automated means (such as scrapers, bots or unauthorised crawlers) to access, extract or republish data from the service.
- Attempting to bypass authentication, probe security measures or circumvent rate limits we put in place to protect the platform.
- Transmitting viruses, malware or any code that could harm the service or other users.
- Harassing, abusing or impersonating other users or our staff.
- Reverse-engineering, decompiling or otherwise trying to extract source code from any part of the service, except to the extent permitted by law.
- Sharing your account credentials with others or reselling access to the service.
- Using the service to build a competing product or re-exporting bulk data for that purpose.
5. User content and saved URLs
VADE allows you to save URLs and associate them with notes, tags and collections. You remain responsible for the content you choose to save. We do not own the third-party websites or media that your URLs point to, nor do we claim any ownership over them. The service acts as a passive conduit: it stores your bookmarks and, where you instruct it, assembles moodboards that reference publicly available imagery. It is your obligation to ensure that your use of any saved material — especially when it is incorporated into client-facing moodboards — respects the rights of the original creators and complies with applicable law. We may remove content or disable access to a saved URL if we receive a valid takedown notice or have reason to believe it breaches these terms.
6. AI-generated output
VADE uses third-party AI models to auto-categorise bookmarks, extract colour palettes, infer vendor names and compose moodboard arrangements. These outputs are machine-generated guesses. We do not warrant that they are accurate, complete or suitable for any particular project. You should always review AI-generated results before using them in your own work or sharing them with clients. We do not permit the AI sub-processors we use to train their models on your content; see our Privacy Policy at /privacy for details of the precise safeguards in place.
7. Subscriptions, billing and refunds
The service offers a free Solo tier (£0/mo) with unlimited saves, alongside paid Studio Lite and Studio Pro tiers. Paid subscriptions are billed monthly in advance through Stripe, with checkout and account management handled by Clerk. You can cancel your paid plan at any time from your account settings; cancellation takes effect at the end of your current billing period and you will not be charged again. There is no minimum contract term.
If you subscribe to a paid tier for the first time, UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you a 14-day cooling-off period during which you may cancel and receive a full refund. After that period we may, at our discretion, offer a pro-rata refund for any unused portion of a subscription where it is reasonable to do so.
We will notify you by email at least 30 days before any change to the price of your current plan, giving you the opportunity to switch or cancel.
8. Intellectual property
Rough Ltd owns all right, title and interest in the VADE name, logo, design system, source code, AI prompts, taxonomy and the infrastructure that delivers the service. We grant you a limited, non-exclusive, non-transferable licence to access and use the service in line with these terms. That licence does not give you any ownership interest in the platform.
You retain whatever rights you already hold in the URLs you save and in any notes, tags or collections you create within VADE. To deliver the service to you we need a limited licence: by using the service you grant Rough Ltd the right to host, process, display and transmit your user content solely to the extent necessary to provide VADE’s features. This licence ends when your account is terminated, subject to the retention periods described in our Privacy Policy.
9. Privacy and data
Our handling of personal data is set out in the Privacy Policy available at /privacy. That policy is incorporated into these terms by reference. If we make material changes to the Privacy Policy that affect your rights, we will give you at least 30 days’ notice by email, just as we do for changes to these terms. We act as a data controller for the personal data you provide; our sub-processors include Clerk, Vercel, Neon (Frankfurt), Stripe, Sentry, OpenRouter, Tavily, Cohere, Vercel Blob, Upstash QStash and Google (Nano Banana). You can find further detail on data exports, deletion and retention in the Privacy Policy.
10. Service availability and changes
We strive to keep VADE available on a best-effort basis. The free Solo tier does not come with an uptime service-level agreement. We may need to suspend the service temporarily for maintenance, security patches or infrastructure updates; we will try to carry out planned work during low-usage periods. We reserve the right to add, modify or retire features over time. If a material removal significantly affects the functionality available to paying customers, we’ll provide reasonable advance notice.
11. Termination
You may stop using the service and delete your account at any time through your account settings. We may terminate or suspend your access if you materially breach these terms, abuse the platform or fail to pay when due. We will give you reasonable notice before taking action unless the circumstances require immediate suspension to protect the service or other users. Upon termination your user data will be handled in accordance with the retention and deletion rules in our Privacy Policy. If we terminate your paid subscription without cause (i.e. for a reason other than your breach), we will refund any unused portion of the prepaid period on a pro-rata basis.
12. Disclaimers and limitation of liability
The service is provided ‘as is’ to the fullest extent permitted by law. We do not exclude or limit liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other loss that cannot lawfully be limited or excluded under English law (including, where applicable, the Consumer Rights Act 2015).
Subject to those non-excludable liabilities, our total aggregate liability to you (whether in contract, tort, negligence, breach of statutory duty or otherwise) for any claim arising out of or in connection with these terms is capped at the fees you actually paid us in the twelve months immediately before the event giving rise to the claim. We are not liable for indirect or consequential losses, loss of profits, loss of business opportunity or loss of data, even if reasonably foreseeable.
The limitations in this section apply even if the remedies set out elsewhere in these terms fail of their essential purpose.
13. Indemnity
You agree to indemnify Rough Ltd against any third-party claim, demand or proceeding (including reasonable legal costs) arising out of your user content, your breach of these terms or your misuse of the service. The indemnity is limited to an amount that is fair and proportionate in the circumstances. We will promptly notify you of any such claim, cooperate with your defence and not settle the matter without your consent unless it is unreasonable to withhold it.
14. Changes to these terms
We may update these terms from time to time to reflect product developments, legal obligations or commercial practice. If we make a material change that affects your rights or obligations, we will notify you by email at least 30 days before the change takes effect. If you continue to use the service after the effective date you will be taken to have accepted the updated terms. The ‘Last updated’ date at the top of this page tells you when the current version came into force.
15. Governing law and disputes
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute relating to them. This choice of law does not affect your statutory rights; in particular, if you are a consumer habitually resident in the UK you may also benefit from the protections of the Consumer Rights Act 2015. Nothing in these terms limits your right to bring an action in the courts of your country of residence where that right cannot be contracted out.
16. Contact
For general enquiries, account questions and support: hello@vade.design
For intellectual property complaints and takedown requests (including DMCA-style notices): copyright@vade.design
Our postal address is: Rough Ltd, Edinburgh, United Kingdom.